Mark Bentsen
2901 Ridgeview Drive #521 • Plano, TX 75025
(214)547-1127 • MarkBe@GlobalSolvation.com
SUMMARY:
 I hope to continue to have the opportunity to write & execute test plans in order to improve my team's business products and see new ones developed. My ideal position includes technical projects, which challenge my ability to learn on the platforms and with the applications listed below as well as opportunities to grow in technical experience through testing these business products.
SKILLS:
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 Extensive computer experience on all major operating systems; in particular Mac and Win 2000.
•
Specific skill experience in:
METS—Minimal Essential Testing Strategy
Development of test plans, test scripts and the process of their execution
Computer Rental for Mac & Windows
QA for TrackNet, Express Pay and Kinko's Branch Server
TestTrack Pro and Problem Tracker
Creative problem solving and troubleshooting for technical issues
•
Computer instruction of industry standard applications including:
Unix for OSX Dreamweaver BBEdit Fireworks
Flash Photoshop QuarkXPress Premiere
Word Excel Power Point Media 100
Illustrator Acrobat Pro InDesign Go Live
•
 Over six years experience in technology as a Developer or Quality Assurance engineer.
EDUCATION:
  
1989 - 1993
 University of Denver, Bachelor of Arts
Denver, Colorado
GPA 3.665—Graduated with Degree in International Studies with minors in Business and German. Mathematics requirements were fulfilled in the Computer Science department. Academic scholarships and multiple Academic Awards. Graduated early.
1991- 1992
 Eberhard—Karls Universitat Tübingen, European Study
Tübingen, Germany
Study in Germany to fulfill minor in German. Curriculum in German History & Philosophy.
1986 - 1989
 Shady Side Academy
Pittsburgh, Pennsylvania
College Preparatory Academy.
EXPERIENCE:
2003 - Current
 Solvation
Dallas, Texas
Quality Assurance Engineer - FedEX Kinko's Corporate Office
Working with Computer Rental team to develop a master test strategy on Mac OSX and Win 2000 platforms. Wrote and executed over 3,000 test scripts. Met 100% of required deadlines from my project manager. Communicated directly with developers and Project Manager at enTrac in trouble shooting their TrackNet, Express Pay and Doc Assessor products as used in CR. Use of Problem Tracker and TestTrack Pro for bug reporting and knowledgeable in the use of queries for reporting purpose in Dallas. Also, involved in QA for .com, DocStore and eCommerce products for FedEX Kinko's.
1998 - 2003
 University of the Nations - YWAM
Lindale, Texas—Wiler, Switzerland—Namibia, Southern Africa
Communications Department Developer - Developer for Internet based applications and multimedia presentation projects within a large multi-cultural staff. NGO has 18,000 full-time workers in multiple locations worldwide. Taught courses on METS QA, web development and search engine optimization in North America and Europe. Creation of data networking infrastructure for k-12 Christian Heritage School, Lindale, Texas. Worked in multiple languages with expertise in German and some Spanish translation.
1997 - 1998
 Habitat for Humanity
Kansas City, Kansas
Systems Analyst - Integrated HFH specific software for office and designed the Kansas City database. Training of personnel on computer systems.
1993- 1997
 Low Energy Systems
Englewood, Colorado
Developer - Created company specific applications and materials. Integration and training of staff on new systems and software.